MTC Webinar - Incident Response Planning Workshop

Agenda:

• What Goes into an Effective Incident Response Program?
  • Risk Management / Risk Considerations
    • What are you protecting?
      • Identify key data / systems
    • What are your biggest risks?
      • Identify corporate risk(s)

Outcomes: customers will have an understanding of how to identify key data and systems as well as a be provided a high level methodology for risk management

• People
  • Identify key stakeholders
    • Information Technology / Information Security
    • Executive leadership
    • Public Relations
    • Communications
    • Human Resources

Outcomes: customers will learn about how to identify key stakeholders within their organizations as well as how to engage key personnel in Incident Response Plan maintenance and testing

• Governance and Process Documentation
  • Document formal response processes and procedures, including Incident Response Plan, playbooks, and runbooks
  • Anatomy of a comprehensive Incident Response Plan

Outcomes: customers will learn about key incident response documentation as well as be provided a walk through of an effective Incident Response Plan

• Practice
  • Regular testing of Incident Response Plan and associated processes and procedures, which includes regular tabletop exercises
  • Anatomy of an impactful tabletop exercises

Outcomes: customers will have an understanding of appropriate Incident Response Plan testing, to include frequency, methodology, and approach

• Runbooks
  • Primary purpose and use
  • Anatomy of a useful runbook
    • What goes into an effective runbook?

Outcomes: customers will learn about the primary purpose of Incident Response playbooks as well as how to create effective runbooks